Transportation Frequently Asked Questions

How do I register for bus service?

Your child MUST be registered at a school in order to apply for transportation. Please register your child using our Online Registration Form.


 What school should my child attend?

Please check our School Locator to identify your child’s designated school.


What is School of Choice?

All students have a designated school that is assigned based on where you live. A “School of Choice” is any school outside of your catchment area.

Transportation funding is only provided by Alberta Education to a student’s designated school. As a parent, you have the right to send your child to any school you wish but it is a parental responsibility to transport your child to that school. GHSD No 75 attempts to support school of choice transportation whenever possible providing there is capacity on the bus..Yard service is NOT provided , however your student may meet  a bus at an existing stop. It is a parent’s responsibility to contact the parent at that stop and obtain their written permission for your child to to meet the bus at their home.  A School of Choice Transportation Request Form must be completed and submitted to the transportation office annually.


I have registered my child for transportation, now what?

Once you child has been assigned to a bus route, you will receive a phone call from your child’s bus operator. The operator will share their phone number, the stop location and pickup and drop off time. At the beginning of the school year, (Sept)  if you have not heard from the operator within 2 - 3 working days, please contact the transportation office.

During the school year please allow us 3 - 4 working days (from the time you register) to assign your child to a bus route.


Can my child be picked up at home but dropped off at daycare or a babysitter?

Yes, providing there is capacity on the bus. Only ONE alternate child care location may be assigned to a student.  A Transportation to Caregiver's Residence Form  must be filled out annually.


What if I share custody of my child? Can they be picked up from two different homes?

Students that live with two different guardians can be assigned to two different busses. Please complete the Shared Custody Transportation Request Form Please be sure to communicate with  your bus operators so that they are aware of schedules, etc. In the event that your regular schedule changes, please complete the Alternate Transportation Request - Shared Custody form


How can I be sure my child gets on the right bus?

Once you have spoken with your bus operator (NOTE: Students will not be allowed on the bus unless you have spoken with the operator), you will receive information regarding bus stop location, times, bus number and cartoon character assigned to the bus. It is a parental responsibility to provide supervision at the bus stop.


My child’s bus has a cartoon character in the window? What purpose does this serve?

Younger children that are just learning to read may not be able to pick out their bus from the many yellow buses in the bus loop or at the stop. Our busses are assigned cartoon characters so that they may easily identify their bus.


I am going to be away on vacation and have arranged for my children to stay with a friend/relative.. Is it possible to have them ride on their friend;s bus?

Unfortunately this is not possible.


My child would only like to ride the bus when the weather is adverse, How do I ensure my child has a seat on the bus? (Town of Strathmore)

If your child qualifies for transportation (you live 2.4 km or more from the designated school) and only wishes to use the bus when the weather turns colder (they ride a bike or walk the rest of the time), please register your child for transportation. In order to retain their seat, they MUST ride the bus 2 - 3 times in the month of September to remain on the passenger list.


How will I know if the bus is not running?

 In the event that a bus is running late or is cancelled you may:

  •  Receive a phone call or text from the bus operator
  •  Receive an automated phone call from School Messenger
  •  Check the GHSD website for Bus Status


What do I do if the school bus does not arrive at the am stop ?

The transportation dept. and bus operators will always attempt to make contact with you by phone or text to advise on any service disruptions. Please ensure that all of your contact information is up to date at the school as we share this information. In the event that the bus does not arrive, please have a backup plan in place and discuss this with your child. Plans may vary depending on circumstances (for example inclement weather) Please ensure that your child is dressed appropriately for the weather. Check the GHSD web site for Bus Status.


My child is running late. Will the bus wait for my child to get to the stop?

Unfortunately this is not always possible as all busses have stop leave times. In the interest of the safety of students who are waiting at other stops on the run, the bus must leave at its  specified time. Please ensure that your child is at the stop a minimum of 5 minutes before stop leave time.


Who do I call if my child is ill or will be away?

Please call the school to inform them of your child’s absence.
Please call your bus operator as well so that they are also aware.


What should I do if my child has not returned home when expected?

Delays can occur from time to time. Please check the Bus Status to see if a delay has been posted. Our dept will contact you by phone or text in the event of a significant delay (15 - 20 mins). If your child is 30 mins or more late, please contact our office.


Can I take a friend on the bus?

Yes, from time to time, friends may be accommodated on the bus providing there is capacity. Arrangements must be made in advance and both parents, school administrator and the bus operator must complete the Request to Ride Along form.


What should I do if my child complains about another student or a situation on the bus?

If your child is having a problem on the bus, please speak with the bus operator. Once the operator is aware of the situation if will be addressed. If the situation persists, please contact the Transportation Manager.


What can I bring on the bus?

The School Bus Operation regulation of the Motor Transport Act deals with items being carried on a school bus, and the drivers are responsible to ensure that the regulation is adhered to.

Band Instruments such as trombones, tubas, French horns, saxophones, guitars and sports equipment such as skate boards, hockey sticks, hockey bags, curling brooms, skis are not allowed on the bus. The School Bus Operation regulation of the Motor Transport Act deals with items being carried on a school bus, and the drivers are responsible to ensure that the regulation is adhered to. Students must be able to hold all of his/her school items on his/her lap without them projecting out of the seating area, into the aisle or into another student’s space. Items no larger than 13″ (33cm) x 13″(33 cm) x 23″(59cm) can be carried on the school busses. This applies to regular bus runs as well as field trips.


What special training do our bus operators have?

Skills training - awareness of bus maneuvers, pivot points, handling, mirror set up Physical performance evaluations - ensures operators are physically able to operate bus and take care of students Ongoing staff/safety meetings to keep drivers up to date on policies, procedures and legistations Evaluations, on road safety expections On Road Training Ednorsement.


How do I become a bus driver?

  Visit our website and apply online or contact the school bus evaluator/trainer